NWCC Security Summit: Building a Safer Pearl District Together
NWCC Team Members work to keep our community safe and livable.
On Wednesday, July 15th, NWCC hosted the first of what we hope will be many Member Information Summits. This inaugural session focused on Security for Multi-Family, provided an opportunity to discuss how Echelon patrols the neighborhood, what types of situations the NWCC Hotline can assist with, and what our team can and cannot do in public spaces.
The conversation covered pressing community issues, including:
- Park safety and maintenance
- BottleDrop locations and concerns
- Issues around Safeway
- Other common community concerns and best practices
The Value of Shared Expertise
One of the most valuable aspects of the afternoon was the opportunity for HOA board members, security committee members, and property managers from across the Pearl District to ask questions, share experiences, and learn from one another. This collaborative approach strengthens our entire community's ability to respond to challenges.
Thank you to our participating properties:
- The Bridgeport
- The Gregory
- Johnson Street Townhomes
- The Metropolitan
- Modern Confectionery
- Pearl Lofts
- Tanner Place
- The Waterfront
Your thoughtful questions and perspectives made for an engaging and productive discussion.
Special Recognition
A special thank you to NWCC Board Member Ricki McIlwraith for organizing the event and ensuring everything ran smoothly. Her hard work behind the scenes made this event a success and allowed our team to focus on connecting with our members.
We look forward to hosting more Member Information Summits in the future as we continue working together to make the Pearl District a safer, cleaner, and more connected community.
The Importance of Reporting
We want to emphasize how critical it is to report issues to the appropriate city agency. Every call, police report, 311 request, and email helps the City understand where resources are needed. The data generated from these reports plays a significant role in determining where services, funding, and enforcement efforts are directed.
It can sometimes feel like reporting an issue leads to a dead end or that nothing changes. However, if issues aren't reported, they often don't appear in the City's data—and without that data, resources are more likely to be allocated elsewhere.
Thank you to everyone who continues to make calls, file police reports, submit 311 requests, and reach out to your City Councilors. Your efforts truly make a difference and help ensure the Pearl District receives the attention and support our community deserves.
Resource Guide: Who to Contact for What
NWCC Hotline: Immediate, non-police assistance with neighborhood safety concerns, vandalism, trespassing, blocked entrances, quality-of-life issues, or to connect unhoused individuals with shelter and services (NWCC members only).
NWCC Outreach Portal: Non-urgent outreach involving tents or individuals who may benefit from shelter, detox, or other humanitarian services. NWCC members only—for ongoing engagement rather than immediate response.
911: True emergencies requiring Police, Fire, EMS, or Portland Street Response. Call immediately.
Call 311: General city services and non-emergency requests such as street debris, abandoned campsites, code violations, and city maintenance issues.
Phone or email: 311@portlandoregon.gov.
Portland Park Rangers: issues occurring inside Portland Parks (Jamison Square, Tanner Springs, The Fields). (503) 823-1637 or RangerCallCenter@portlandoregon.gov.
Police Non-Emergency Line: Report crimes that have already occurred, suspicious activity, stolen vehicles, or other non-emergency situations. (503) 823-3333 or www.portland.gov/police/drug-complaint for drug issues.
211: Information and referrals for housing, food assistance, utility assistance, mental health resources, and other social services. Dial 211.
Downtown Clean & Safe District: Properties east of the centerline of NW 9th Avenue
Beginning October 2025, this area became part of the Downtown Clean & Safe District. For issues in this area such as cleaning or non emergency assistance call 503-388-3888. To learn more visit their website: downtownportland.org
NWCC Member Tip
Hotline: As part of the NWCC community, you’ll have 24/7 access to our crisis hotline and incident reporting services—ensuring you’re always supported when it matters most.
If a situation is urgent but not an emergency (such as trespassing, blocked entrances, or an individual creating an immediate quality-of-life concern), call the NWCC Hotline first. For situations that simply require ongoing outreach or follow-up, submit a report through the NWCC Outreach Portal.
Important: Always call 911 first in an emergency.
Let’s work together to keep our neighborhood safe and responsive.Photo: Pearl District Partnerships in Action! NWCC and PDNA working to keep events like the Pearl District Culinary Market, safe for everyone. Pictured: Bill Truncali from PDNA with NWCC team members.
PPB, PBOT Encourage Bike Registration
Bike theft is a real problem in Portland with an estimated 2,000+ bikes stolen annually in the metro area alone. The good news? Registration is free and takes just minutes.
The Portland Police Bureau and Bureau of Transportation are encouraging all cyclists to register their bikes on the Project 529 website or through PPB's bike registration page, where you can also grab a free protective bike shield decal. Less than 1% of bikes are currently registered—help ensure yours can be returned if it's ever stolen.
Plus, we've got tips on locking up safely, storing your bike indoors, and checking the serial number on used bikes. Head to the PPB page to get started today.
Learn more our work and the impact in our community on the NWCC News, sign up for our newsletter and follow us on social media.
Have questions about community safety, want to learn more about NWCC resources, or want to donate? Reach out to us at chase@nwccpdx.org.
